Privacy Policy

Privacy Policy

Introduction

At https://mercedes-ventilated-seat-repair.collision-talk.com (hereafter referred to as “Mercedes Ventilated Seat Repair” or “we”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, use, and disclosure of data in alignment with international privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s User Choice and Consent Act (UCPA), Connecticut’s Connectict Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website (https://mercedes-ventilated-seat-repair.collision-talk.com), applications, services, and products offered under this domain. However, please note that it does not extend to third-party platforms or services linked from our site, which have their own privacy policies governing data usage.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites associated with this Privacy Policy.
  3. Engage with communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We gather various categories of personal data:

  1. Account Information: Details required to create and manage user accounts.
  2. Payment Information: Data needed for processing transactions, including payment history.
  3. Financial Information: Personal financial details used for billing and financial operations.
  4. Purchase Information: Records of products or services bought from us.
  5. Mobile Device Identifiers: Unique identifiers associated with mobile devices used to access our services.
  6. Location Data: Geographic data from devices accessing our services.
  7. Feedback: User-provided comments, reviews, and responses to surveys.
  8. Social Media Information: Data obtained from social media platforms when users interact with our content or share their information.
  9. Product Information: Details about products viewed, purchased, or interacted with on our platform.

We collect this data through direct user input, interactions with our services, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies

Mercedes Ventilated Seat Repair uses cookies for enhanced user experience and analytics:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: Tailored settings and preferences stored to personalize your experience.
  • Analytics Cookies: Track website usage, analyze trends, and gather demographic data for marketing purposes.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data as necessary for the purposes it was collected, including legal obligations, dispute resolution, or to enhance user experience. Once these purposes are fulfilled, we delete or anonymize the data in accordance with applicable privacy laws.

Security Measures

To safeguard your personal data, we employ robust organizational and technical security measures:

  • Encryption for secure data transmission.
  • Engagement of secure third-party processing partners.
  • Regular security audits and updates to protect against potential risks.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you are entitled to certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to move or copy your data.
  • The right to withdraw consent without affecting the lawfulness of any prior processing.
  • Filing appeals or complaints with our privacy team regarding data-related matters.

To exercise these rights or have questions about data protection, please contact our Privacy Team via the provided channels.

Changes to Policy

Mercedes Ventilated Seat Repair reserves the right to update this Privacy Policy at any time. Changes will be effectively communicated through our website, and updated versions will be posted here.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data concerns, please reach out to: